Choose the Just Connect plan that fits your team
Every plan runs on the same platform. The difference is how many channels you switch on and how much of the rollout we manage. Quotes are built around your seats, volumes, and integrations.
JustConnect Lite
Essential cloud telephony for teams moving daily calls into JustConnect.
Monthly
₹750 per license **
- Unlimited calling within India*
- PSTN-based calling
- 1 standard DID bundled per agent
- Call recording retention: 3 months
- IVR: 5-level IVR
- Reporting: Standard
- One-time cost ₹5,000
JustConnect Pro
Expanded calling controls for teams that need softphone and advanced reporting.
Monthly
₹950 per license
- Unlimited calling within India*
- Softphone + PSTN-based calling
- 1 standard DID bundled per agent
- Call recording retention: 6 months
- IVR: No limitations
- Reporting: Standard + Advanced
- One-time cost ₹10,000
JustConnect ITS
Softphone-first calling for teams that need unlimited IVR and advanced reporting.
Monthly
₹1,299 per license
- Unlimited calling within India*
- Softphone-based calling
- 1 standard DID bundled per agent
- Call recording retention: 6 months
- IVR: No limitations
- Reporting: Standard + Advanced
- One-time cost ₹10,000
Compare
What's in each plan
The platform is the same throughout; what changes is which capabilities are switched on and how much of the rollout we take on.
JustConnect Lite
Lite cloud calling plan
JustConnect Pro
Pro cloud calling plan
JustConnect ITS
ITS cloud calling plan
On every plan
The parts we don't make you pay extra for
These are not tier features. They are how the platform works, so they stay the same whichever plan you choose.
One shared workspace
Every channel writes to the same contact record and the same queue — there is no lesser version of that.
No hardware
Cloud-native on every tier. Nothing to rack, nothing to maintain on site, and no engineer visit needed to add a branch.
Compliance handled
DLT registration, opt-in handling and policy-safe templates are part of onboarding, not an upsell.
Role-based access
Permission-gated call recordings and access logging on every plan, regardless of team size.
How we quote
What actually moves the number
Some of your bill comes from our platform, and some of it comes from telecom and Meta pass-through charges. We separate the two on the quote so you can see exactly which is which, rather than a single blended figure.
How many agents
Seats are the main driver on the voice side. Concurrency matters more than headcount for outbound campaigns.
Which channels you switch on
Voice, WhatsApp, SMS, and RCS are each priced differently. You only pay for the ones you turn on.
Your volumes
Call minutes, message counts, and how spiky they are — a seasonal intake peak is scoped differently from steady traffic.
WhatsApp conversation mix
Meta bills per conversation, at rates that vary by category and country. That portion is passed through at cost.
Integration depth
A prebuilt CRM connector is configuration. A custom ERP integration is a scoped piece of work.
Pricing FAQ
The questions that come up first
The listed JustConnect plans are Lite at ₹750 per license, Pro at ₹950 per license, and ITS at ₹1,299 per license. Setup and usage details are confirmed during the enquiry.
Usually within one business day of the scoping call. Bring rough agent numbers, monthly call and message volumes, and the CRM you use. That is enough to confirm the right plan and setup.
Meta charges per conversation, with rates that vary by category — marketing, utility, authentication, and service — and by country. That is passed through at cost, separately from the platform fee, so you can see exactly what is ours and what is Meta's.
Standard onboarding is included. Custom bot flows, ERP integrations, and managed multi-site rollouts are scoped and quoted separately, so you're never paying for work you don't need.
Yes, and most teams do. Adding a channel or moving tier is a configuration change, not a re-implementation — the contact record, history and integrations carry over.
Talk to us about contract length during scoping. We'd rather you start with one team and expand once it is proven than sign for an estate you have not rolled out yet.
Tell us your numbers, we'll price it
Bring rough agent counts, monthly call and message volumes, and the CRM you run. That is enough for a real quote, usually returned within one business day.
No obligation · Typical setup goes live within days · Works with your existing CRM